This is a practical, hands-on guide that assists you in setting up and efficiently managing ITSM.ServiceDesk Plus 8.x Essentials is for IT helpdesk managers, administrators, and staff, serving as a compendium for service management concepts useful for them.
| Author | Ankush Agarwal |
| Publisher | Packt Publishing Ltd |
| Release Date | 2013-09-02 |
| ISBN | 1849696659 |
| Pages | 114 pages |
| Rating | 4/5 (54 users) |
