This guide offers a detailed look at each step in the benchmarking process and provides practical information to accomplish your goals. With a complete explanation of the 4 phases and 12 steps of a benchmarking venture, this book serves as a reference and supplies checklists highlighting actions to be taken during each stage. Four detailed examples provide different perspectives of benchmarking projects.
| Author | Arthur G. Tweet |
| Publisher | Productivity Press |
| Release Date | 1998-01-22 |
| ISBN | |
| Pages | 273 pages |
| Rating | 4/5 (0T users) |
